mainduit Platform Account Terms

When you open an account on mainduit, you agree to the terms that govern your use of our platform. We operate an online entertainment service available only where local law permits. Our terms cover account creation, deposits and withdrawals, bonus eligibility, dispute handling, and your rights as a user of our sportsbook, live-dealer, slot, and esports markets.

We at mainduit maintain clear policies to protect both our users and the integrity of our platform. This document outlines what we expect from you and what you can expect from us in return. Read it carefully before funding your account or placing any activity on our platform.

Account Opening and Verification

To create an account on mainduit, you must be of legal age in your jurisdiction and provide accurate personal information. We require a valid government-issued ID, a selfie for facial verification, and proof of address—such as a utility bill or bank statement dated within the last three months. This one-time submission unlocks full deposit, withdrawal, and betting access across all our markets.

If your documents fail initial review, our support team will explain the issue and allow resubmission. We do not store original documents; we retain only encrypted verification markers. Account recovery—if you forget your password or lose access—begins with email verification and identity confirmation via your stored ID image.

Deposits, Withdrawals, and Payment Methods

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer through mobile banking, local payment, online payment, and e-wallet. Each method settles instantly or within one business day. Minimum deposit amounts vary by method; your account dashboard displays the current floor for each option.

Withdrawals from mainduit are processed subject to verification windows—your account must pass re-verification if we detect unusual activity, high-value withdrawals, or periods of inactivity. Standard withdrawal timelines depend on your bank; mobile banking and local payment typically settle within hours, while bank transfers may require one to two business days. We do not charge withdrawal fees; your bank may deduct its own processing charge.

If a withdrawal is delayed, our support team can investigate on your behalf. Common causes include incomplete KYC updates, unconfirmed banking details, or routine compliance checks during high-volume periods—for example, around major tournaments like Liga 1 or Piala AFF. You can track withdrawal status in your transaction history at any time.

Bonus Terms and Promotional Conditions

mainduit offers promotional bonuses to new and returning users. Any bonus or free-credit offer comes with playthrough requirements—you must stake the bonus amount a specified number of times before you can withdraw it as cash. We detail these terms at the moment you claim the offer; there are no hidden conditions.

Bonuses are non-transferable, may expire if unused within a set period, and apply only to certain markets or games. If you breach bonus terms—such as exceeding maximum bet limits while playing with bonus funds—we reserve the right to forfeit the bonus and any winnings associated with it. You always have the option to decline a bonus if its terms do not suit your play style.

Your Conduct on mainduit

We require all users to act honestly and lawfully on our platform. You must not:

• Use mainduit via VPN, proxy, or other tools designed to mask your location if your actual jurisdiction prohibits access to our service.
• Create multiple accounts to circumvent limits, claim bonuses repeatedly, or exploit our platform's features.
• Engage in fraud, money laundering, or use our platform to process funds from illegal sources.
• Harass our support staff, manipulate markets, or collude with other users to gain unfair advantage.
• Share your login credentials or allow others to use your account.

Violations may result in account suspension, forfeiture of funds, and referral to relevant authorities. We monitor for suspicious patterns—sudden large deposits followed by rapid withdrawals, unnatural betting sequences, or coordinated activity across accounts—and reserve the right to investigate and act without notice.

Dispute Resolution and Your Rights

If you believe we have made an error—such as a bet placement failure, bonus miscalculation, or transaction issue—contact our support team within fourteen days of the incident. We will review your account logs and the event in question, then respond with our findings and any corrective action.

If you remain unsatisfied after our review, you may escalate your complaint to our dispute team. We commit to issuing a final decision within thirty days of your escalation. Our decision is binding unless your jurisdiction's law provides you with further recourse. We do not arbitrate through external third parties; our internal process is the exclusive remedy available under these terms.

Jurisdiction and Service Availability

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are solely responsible for verifying that their access to and use of mainduit comply with their own jurisdiction's laws and regulations. If you access mainduit from a jurisdiction where it is not permitted, you do so at your own risk, and we reserve the right to close your account without refund.

We at mainduit operate transparently. Our terms exist to protect you, our platform, and the fairness of all users. Honest play and clear communication are the foundation of our service.

Data Protection and Privacy

Your personal data—ID, address, banking details, and activity history—is encrypted and stored securely on our servers. We use industry-standard SSL/TLS protocols and do not share your information with third parties except as required by law or to process your deposits and withdrawals through our payment partners.

For full details on how we collect, use, and protect your data, please refer to our privacy policy. You retain the right to request a copy of your stored information, request deletion (subject to legal retention requirements), and file a complaint if you believe we have mishandled your data.

Changes to These Terms

We may update these terms from time to time to reflect changes in our service, legal requirements, or operational needs. We will notify you of material changes via email or an in-app notice at least fourteen days before they take effect. Continuing to use mainduit after the effective date of updated terms means you accept them. If you do not agree with any change, you may close your account.

These terms are governed by the laws of the jurisdiction in which mainduit operates. Any action or proceeding arising from these terms must be brought exclusively within our internal dispute process as outlined above.